THEORETICAL INVESTIGATION AND EXPLORATION OF TYPES OF CLASSIFICATION INDICATORS OF BUSINESS PROCESSES OF THE ENTERPRISE

Abstract

The scientific publication deals with the research of types of business processes of the enterprise and attempts to distinguish their classification characteristics. The study of business processes allows us to identify the stage of production, economic or marketing activity of the enterprise at which there will be a profit or loss, evaluate it and predict the situation.

As it was investigated, Modern management distinguishes between business processes that are aimed at manufacturing goods, and providing services for the end user, that is, for those who uses the results of the business process. At the same time, there are auxiliary business processes that provide the company with the necessary resources and allow the basic business processes to be implemented more effectively, as well as business management processes that are related to the problems of business process management, results obtained and process organization, etc.

With regard to the separation of classification characteristics and having conducting relevant research, we suggest using the following classification of business processes: those related to clients and business process customers; those that give added value; the level of detail of the study; definition of the boundaries of business processes